Legal
Privacy of the client's personal information is of the utmost priority
Privacy of the client's intellectual property is of the utmost priority
Ownership of the client's domain name always remains the property of the client, regardless if O2Host registered the domain or if O2Host holds the domain in our system. The domain name, regardless of its value, always remains the client's property and at any time the client has full access to that domain, under all circumstances, even in the event of the client moving to another host. Upon request the client is to be given access to their property in the shortest possible time.
Account cancellation is the client's right. The client is not to be hindered when wanting to cancel a hosting account or service provided by O2Host. In fact, the client should be given assistance to ensure any payments are cancelled correctly and the transfer to their new provider goes without issue.
Credit Card charges for services will only be charged for the time O2Host provides a service to clients. No charge will be billed beyond that time, if a charge is inadvertently charged after the client has left our service the full amount will be refunded without delay.
Any file, image, script or data within the client's account remains the property of the client. It is not our place to edit or remove any client's data without full permission of the client. The only exception to this is when it has been reported the data contains illegal or unlicensed content or such script is causing server disruption in which event it will be temporarily disabled.
Any password for any account has full encrypted privacy, we cannot view any clients passwords and passwords can only be updated or changed at the clients request.
Support for the hosting and services provide by O2Host are free. No charges will be asked for support in the normal course of hosting and email services. This does not include customization of websites, web-design or installation of scripts.
Networks and Hardware - O2Host will provide the best network and hardware for our clients at all times. We are working to continually improve the network for the benefit of clients.
Software and Security - O2Host on a daily basis updates, patches and monitors servers for optimum performance and security.
All email communication through our network of mail servers are regarded as private. O2Host does not filter, view or manipulate any email to any client. We provide the tools for each client to filter their own emails to reduce spam.
All email addresses belonging to clients and their websites are regarded as highly confidential. We will not use or list a client's email address for any purpose other than communication with you the client. O2Host will never sell, list or spam a client's email address under any circumstances.
Product Pricing - O2Host will continue to price products at a level which ensures the ongoing quality of our service. All advertised prices are constant. We have found that being consistent with our level of pricing ensures the quality of service continues for existing clients instead of chasing extra clients at reduced prices which has an end result of detritions of services for existing clients.
We do not sell your personal information, but under any circumstance when requested to by any Government or law enforcement agency/department we will hand over your personal information or as required by law.
Privacy of the client's intellectual property is of the utmost priority
Ownership of the client's domain name always remains the property of the client, regardless if O2Host registered the domain or if O2Host holds the domain in our system. The domain name, regardless of its value, always remains the client's property and at any time the client has full access to that domain, under all circumstances, even in the event of the client moving to another host. Upon request the client is to be given access to their property in the shortest possible time.
Account cancellation is the client's right. The client is not to be hindered when wanting to cancel a hosting account or service provided by O2Host. In fact, the client should be given assistance to ensure any payments are cancelled correctly and the transfer to their new provider goes without issue.
Credit Card charges for services will only be charged for the time O2Host provides a service to clients. No charge will be billed beyond that time, if a charge is inadvertently charged after the client has left our service the full amount will be refunded without delay.
Any file, image, script or data within the client's account remains the property of the client. It is not our place to edit or remove any client's data without full permission of the client. The only exception to this is when it has been reported the data contains illegal or unlicensed content or such script is causing server disruption in which event it will be temporarily disabled.
Any password for any account has full encrypted privacy, we cannot view any clients passwords and passwords can only be updated or changed at the clients request.
Support for the hosting and services provide by O2Host are free. No charges will be asked for support in the normal course of hosting and email services. This does not include customization of websites, web-design or installation of scripts.
Networks and Hardware - O2Host will provide the best network and hardware for our clients at all times. We are working to continually improve the network for the benefit of clients.
Software and Security - O2Host on a daily basis updates, patches and monitors servers for optimum performance and security.
All email communication through our network of mail servers are regarded as private. O2Host does not filter, view or manipulate any email to any client. We provide the tools for each client to filter their own emails to reduce spam.
All email addresses belonging to clients and their websites are regarded as highly confidential. We will not use or list a client's email address for any purpose other than communication with you the client. O2Host will never sell, list or spam a client's email address under any circumstances.
Product Pricing - O2Host will continue to price products at a level which ensures the ongoing quality of our service. All advertised prices are constant. We have found that being consistent with our level of pricing ensures the quality of service continues for existing clients instead of chasing extra clients at reduced prices which has an end result of detritions of services for existing clients.
We do not sell your personal information, but under any circumstance when requested to by any Government or law enforcement agency/department we will hand over your personal information or as required by law.
